
Accessibility Statement for Hydro Chill™
Last Updated: September 28, 2025
Our Commitment to Accessibility
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Hydro Chill™ is committed to ensuring digital accessibility for people with disabilities in accordance with the European Accessibility Act (EAA) and other applicable European Union legislation. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website accessible to the widest possible audience, regardless of technology or ability.
We believe in the importance of providing an inclusive and accessible digital environment that enables all of our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Hydro Chill's website a successful and enjoyable experience.
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Conformance Status
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European Accessibility Act (EAA) Compliance
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As required by the European Accessibility Act, which came into effect on June 28, 2025, Hydro Chill™ is committed to ensuring our website and mobile applications comply with the accessibility requirements for persons with disabilities. Our website aims to conform to the harmonized European standard EN 301 549, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
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WCAG 2.1 Level AA Conformance
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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Hydro Chill™ website strives to be conformant with WCAG 2.1 Level AA standards, which align with EN 301 549 requirements under the European Accessibility Act.
We are actively working to achieve and maintain our goal of Level AA accessibility. While we strive to adhere to the accepted guidelines and standards for accessibility and usability, we acknowledge that some areas may still need improvement. We are continually seeking solutions to bring all areas of the site up to the same level of overall web accessibility.
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Functional Accessibility Requirements
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In accordance with the European Accessibility Act, our website is designed to meet the following functional accessibility requirements:
Perceivable: Information and user interface components are presented in ways that users can perceive, including alternative text for images, captions for videos, and sufficient color contrast.
Operable: User interface components and navigation are operable through various input methods, including keyboard navigation and voice commands.
Understandable: Information and operation of the user interface are understandable, with clear navigation, consistent layout, and error identification.
Robust: Content is robust enough to be interpreted reliably by a wide variety of assistive technologies and remains accessible as technologies advance.
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Technical Specifications & Compatibility
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Accessibility of the Hydro Chill™ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
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HTML5 with semantic markup
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WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
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CSS3 for responsive design
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JavaScript (with graceful degradation for accessibility)
These technologies are relied upon for conformance with the accessibility standards used under the European Accessibility Act and EN 301 549. Our website is designed to be compatible with the latest versions of major web browsers, including Chrome, Firefox, Safari, and Edge, as well as common assistive technologies such as screen readers, voice recognition software, and keyboard navigation tools.
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Data Protection and Privacy
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In accordance with the General Data Protection Regulation (GDPR), we are committed to protecting your personal data while providing accessible services. Our accessibility features are designed with privacy by design principles, ensuring that any personal data processed through accessibility tools is handled in compliance with EU data protection laws.
For more information about how we handle your personal data, please refer to our Privacy Policy.
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Assessment Approach and Monitoring
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Hydro Chill™ assesses the accessibility of its website through the following approaches:
Self-evaluation: We regularly review our website using automated accessibility testing tools and manual testing procedures to identify and fix accessibility issues in accordance with EN 301 549 standards.
External evaluation: We engage qualified third-party accessibility experts to conduct periodic audits of our website and provide recommendations for improvement in line with European Accessibility Act requirements.
User testing: We conduct usability testing with persons with disabilities to ensure our website meets real-world accessibility needs.
Continuous monitoring: We have implemented ongoing monitoring procedures to ensure maintained compliance with accessibility standards as our website evolves.
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Feedback & Contact Information
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We welcome your feedback on the accessibility of the Hydro Chill™ website. If you encounter any accessibility barriers, have any questions, or need assistance, please contact us using the following methods:
Email: accessibility@hydrochill.com Phone: [Your Phone Number] Postal Address: [Your Physical Address]
Response Time: We aim to respond to accessibility feedback within 5 business days. For urgent accessibility issues that prevent you from accessing our services, we will prioritize your request and respond within 2 business days.
Alternative Formats: If you need information from our website in an alternative format (such as large print, audio, or Braille), please contact us and we will provide it free of charge within a reasonable timeframe.
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Enforcement Procedure
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If you are not satisfied with our response to your accessibility feedback, you have the right to contact the relevant national enforcement authority in your EU Member State. These authorities are responsible for ensuring compliance with the European Accessibility Act and can investigate complaints about accessibility barriers.
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Non-Compliance Content
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While we strive for full accessibility compliance, we acknowledge that some content may not yet be fully accessible. We are working to address these issues and will update this statement as improvements are made. Any known accessibility issues are documented and prioritized for resolution.
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Formal Approval and Review
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This Accessibility Statement is approved by:
[Your Name/Department] [Your Title] Hydro Chill™
This statement is reviewed and updated regularly to reflect our ongoing commitment to accessibility and compliance with European Union accessibility legislation. The statement was last reviewed on September 28, 2025, and will be updated as needed to reflect changes in our accessibility status or relevant legislation.
This accessibility statement was prepared in accordance with the European Accessibility Act (Directive (EU) 2019/882) and other applicable EU accessibility legislation.
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